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Shipping & Returns


Individual Orders Rate
Per Online Order $2.25

Reseller Orders Rate
UPS Ground - Std. weight based
UPS Air Upcharge



Items may be returned within 15 days of purchase for a replacement or a full refund of the purchase price. All items returned must be in their original condition. Please keep in mind that shipping charges are not refundable. Contact us at (616) 285-6091 M-F 10am - 4pm EST to set up a return authorization.


Shipping charges are nonrefundable, except in the event of a packing error. The following guideline applies to orders where customers received free shipping:

Customers receiving free shipping will be credited the full purchase price of all products returned less shipping fee if their entire order is returned for a refund.


Customers returning items can expect to be refunded in the method in which they paid within 7-15 business days of our receipt of their return.


Customers wishing to exchange an item(s) should reorder the desired item(s) via our web site,, and separately return the item(s) for which they would like to receive credit.


If you have received an incorrect item(s), please email,, or call us (616) 285-6091 so we may immediately begin to correct the error.

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